Fargo TOPS Dispatch Privacy Policy

 When you use our services, you’re trusting us with your information. We understand that this is a significant responsibility, and we work diligently to protect your information and deliver our services to you.

This policy is designed to help you understand the information we collect and the reasons behind our collection.

We offer a range of services that help companies like yours plan, schedule, forecast, and execute transport operations using various optimisation techniques and underlying data. You can utilise these services in multiple ways to manage your business effectively.

If you have any questions regarding this policy, please do not hesitate to contact us.

What information do we collect about you?

Fargo TOPS Dispatch collects device location information while a job is in progress.  Fargo TOPS Dispatch also notifies Fargo Systems when a Fargo TOPS Dispatch job has been opened, hereby referred to as “app open statistics”. 

Fargo Systems cannot identify the device or person that has accessed the app.

Who might we share the information with?

Fargo Systems do not have access to device location information.  The sender of the Fargo TOPS Dispatch job may have processes in place to share the location of a specific shipment with the owner of the shipment.

Fargo Systems do not share “app open” statistics with third parties.

How long do we keep hold of your information?

Fargo Systems do not store any device location information.  We have no interest in storing the “app open statistics” for longer than is required for the purpose of reporting.  The “app open statistics” can not be used to identify a specific individual, device or app.

How can I access the information you hold about me?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email or write to us using the contact details noted below. We have an obligation to ensure that your personal information is accurate and up to date. Please ask us to correct or remove any information that you think is incorrect.

What can you do if you are unhappy with how your personal data is processed?

In the first instance contact our support team, however, you also have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 1113 (local rate).

Changes to our privacy policy

Our privacy policy may be revised over time. To check if you have the most recent copy please always visit https://www.thefargogroup.com/privacy-policy/

How to contact us

Please contact our support team if you have any questions about our privacy policy or information we hold about you.
Email: info@thefargogroup.com or via the Contact form at https://www.thefargogroup.com

Fargo Systems Limited. Registered Office: Berkeley House, Dix’s Field, Exeter, EX1 1PZ, United Kingdom