Fargo AI
Embracing AI to drive more customer benefits into our product suite.
Fargo AI is the next evolution of the Fargo Group technology suite.
A collection of intelligent tools designed to enhance performance, automate processes, and unlock new efficiency across intermodal logistics.
Fully integrated with Fargo TOPS, Fargo YARD, and Fargo IMTM, each Fargo AI solution applies machine learning, generative AI, and predictive analytics to transform everyday operations into smarter, faster, and more informed decisions.
From document automation and email response to predictive insights, Fargo AI brings intelligence to every move your business makes.
Fargo AI Products
Discover the Power of Fargo AI.
Fargo AI: Document Intelligence
Turning paperwork to precision. Advanced machine learning to automate one of logistics’ most time-consuming and error-prone processes - converting delivery and collection notes into job orders.
The benefits:
• Recognises and extracts key data from real customer documents.
• Generates job order previews for quick validation and confirmation.
• Eliminates manual data entry and reduces human error.
• Accelerates workflows and frees teams for higher-value tasks.
Available now.
Fargo AI: Email Assistant
Transforms how logistics teams communicate. Reviewing every message arriving in nominated inboxes, it prepares intelligent draft responses - instantly recognising enquiries, quotes and POD requests to create accurate replies in seconds.
The benefits:
• Automatically analyses and drafts responses for key enquiry types.
• Reduces admin pressure and boosts response speed.
• Maintains consistency and professionalism in customer service.
• Strengthens relationships and operational efficiency.
In development, pilot phase.
Fargo AI: Planning Intelligence
Connects directly to the rich data within Fargo TOPS, analysing up to 20 years of operational history and industry insight to identify trends, predict needs, and recommend the most efficient loads.
The benefits:
• Analyses historic and aggregated logistics data.
• Predicts operational requirements and optimal allocations.
• Supports smarter, cost-effective planning decisions.
• Enhances profitability and resource utilisation.
In advanced development.
Fargo AI: Insights Service
See further, act faster, perform better. Redefines Fargo TOPS reporting from retrospective analysis into predictive intelligence, helping logistics leaders anticipate what’s next and make confident, data-led decisions.
The benefits:
• Moves from historic reporting to predictive insight.
• Highlights upcoming risks and performance shifts.
• Monitors subcontractor, maintenance, and customer trends.
• Drives proactive, data-driven leadership.
In preview.
What’s next for Fargo AI
Our AI development roadmap is evolving fast, with four powerful new technologies currently in advanced stages of development.
From an AI Email Assistant that automates responses and accelerates communication, to Document Intelligence, and AI Insights that will redefine how logistics businesses plan, predict, and perform – Fargo AI is shaping a smarter, more connected future for every customer.
Keep watching this space – the next wave of Fargo AI innovation is on the way.